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Subscriptions and volume discounts

Over a hundred large and mid-size retailers use Loop54 to increase their revenue from site-search and category listings. Let's find a plan that will help you do the same.

Find the perfect plan for your business

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When all you need is great search
First 20k searches per month
Customisable delta sync
5 engines
250k products
Related results
Boost and bury rules
Faceted filters
Content search
Parent-child variants
Dynamic faceting
Email support
Dedicated Success Manager


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When you want to personalise it
First 20k searches per month
Customisable delta sync
15 engines
500k products
Everything in Standard
Predictive personalisation
Category listings*
Related products*
Email and phone support
Dedicated Engineering and Success Team


Request pricing
When you need ultimate flexibility
First 20k searches per month
Customisable delta sync
Unlimited engines
1M products
Everything in Advanced
Product information page*
Segment specific assortment and prices
Custom API calls*
* Up to 1M other API calls per month (1 SEK/£0.1/€0.1 per 1 000 additional API calls).
Request pricing

Search volume pricing

All plans include the first 20,000 searches per month. Use the slider below to calculate the cost of additional searches. As the volume grows, so do the discounts. 

Need more searches? Contact us.
Your price: $190 / month
+ selected subscription plan

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Common questions

How does Loop54's pricing work?

We charge based on a combination of feature usage and search volume. All our plans include the first 20,000 searches per month. We only charge for completed searches and apply discounts as your search volume grows. We do not charge for bots, software updates or standard tech support.

Are all other features included in the plans above?
Yes. All features in our product spec sheet that are not listed in any of the plans above are included. You will not pay extra for anything else. Note: we offer a premium SLA that can be purchased seperately.
Do I pay for software updates?

No. Loop54 is SaaS (software-as-a-service), this means our engines our hosted in the cloud and new versions can be rolled out without any extra work or cost to our clients. To access some new features, some clients may need to implement new APIs.

What about searches by bots? Do I pay for them too?
No. You will not pay for those pesky bots. At the end of every month we go through your searches and filter out all known bots and spiders. We then adjust your price accordingly. Please note: we make our best attempt to catch all the bots (i.e. we update our list of know bot IPs regularly), but it is nearly impossible to spot them all. 
How are searches counted?
It's quite simple. We charge per search POST request made to our API. A search is only considered as such when the visitor has completely typed out their query and clicked "search" (i.e. unique searches per user session)
Is there a minimum number of products we need to have?
Yes. Our algorithm builds relevance by analyzing the product catalogue and finding patterns in the metadata. Therefore, a minimum of around 500 products is required for our algorithm to work well and deliver the value we believe it should.
What level of tech support is provided?
You will always have a direct line to tech support. At implementation, we introduce you to a member of our tech operations team. They will work closely with you to ensure the setup goes smoothly and give you advice on UI/UX design. After launch, they will regularly monitor your engine for issues and be available by email or phone should you have any questions. 
Do you have standard and premium Service Level Agreements (SLAs)?

Yes. Our standard SLA includes a Monthly Uptime Percentage (MUP) of 99.98%. All critical issues are addressed by the next work day. Non-critical issues are addressed within two work days (work day: Monday-Friday, 9-18).

A premium SLA is available should you require faster response times and/or percentage discounts if MUP goes below 99.8%.

What are your typical server response times?
Loop54 has an average query speed of 55 Queries /s and an average response time of ~80ms. 95% of responses are served under 150ms.
Can I see my usage statistics?
Yes. Our insights dashboard will provide a complete overview of your usage in terms of the total number of searches executed per month.
What is the implementation process and how long does it take?
We've broken our implementation process into six steps. We've had customers go live in as little as five days, but on average it takes about 3 weeks. You can review the detailed onboarding timetable here.
Does Loop54 have libraries to help streamline implementation?
Yes. we've created libraries (with code examples) for the most common software platforms - Javascript, PHP, Java and .Net. The libraries are open source and available on our docs.
Does Loop54 work with Google Analytics?
Yes. Google analytics tracks the URL when a search occurs (e.g. www.yoursite/search?text=query) and this will not change when using Loop54. We do not alter your sitemap or frontend in any way. 
Does Loop54 affect the front-end of my website/mobile app in any way?
No. We are just an API. We do not have any impact on your frontend. You control how search results are laid out and what information is displayed along with each result (i.e. picture, copy, etc.). We have put together a UX Design Guide to help you.
Why are Loop54 facets/filters better than doing it ourselves?

Response times will be much faster than to filter on your end once the products are returned by the engine.

If you choose to filter on your end instead, then we would first have to return all the products in the search results and as a second step you would have to apply filters to that list of products prior to showing any results to the user. Doing this will add unnecessary latency.

What is an API (application programming interface)?
It's like a software-to-software interface. It's how the code on your end communicates with the code in our search engine. An API is simply the rules regarding how that communication should work.