Loop54 eCommerce site search solution

Go beyond your customer’s search query with powerful, personalised product search

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Site search personalisation

Get to know each shopper’s unique needs

Thanks to Loop54, we can now deliver relevant content to our customers and overall user experience has improved significantly.

Global arts retailer

Self-optimised ranking and sorting

Automated search merchandising knows what will sell

Stop manually configuring If-This-Than-That rules, tagging, and sorting products. Loop54 delivers relevant sorting automatically and learns from customer behaviour in real-time.

AI continuously handles initial product merchandising

Data is merged with real-time customer behaviour

Algorithm logic creates instant personalisation

Product search results that are re-sorted by relevance.

Read Spec Sheet

Experience enterprise search software

+62%

per-session value

100%

reduction in search maintenance costs

+39%

no. of transactions

Improve findability

Adapt to individual customers with zero human intervention

Learning query intent

Confidently understands the context of search queries based on in-session intent, so shoppers always find exactly what they're looking for.

Spellcheck

Findability should not be hindered by the words people use. Whether it be “shoe”, “shoo” or “boot", Loop54 will locate and present the shopper with the most relevant results.

Learning new words

No more manual tagging needed. The engine learns new words automatically, and uses AI to find all relevant products, regardless of the search query used.

Language agnostic

Supports multiple languages, so you can implement a truly global site-search solution.

Intuitive autocomplete

Enhance user experience with smarter eCommerce search

Popular queries
Recommends autocomplete queries ranked by search term popularity, determined by frequency of searches.
Brands and categories
Suggests autocomplete queries based on relevant brands and categories your customer has chosen.
Keyword redirects
Lets you set pre-defined search query keywords (e.g. opening hours or support) and redirect users to specific URLS.

Related search results

Pack your results page with what shoppers are searching for

Displays related results to your customer’s search query – so they’ll see more of the great items you offer. Related results aren’t found through text-matching, instead AI maps relationships between products.
Automatically improves relevance by mapping product relationships. The engine understands what products are similar to direct results – regardless of the search query used.

Boost and bury rules

Increase sales by displaying the right products, at the right time

No drag & drop. Loop54 makes it easy to add business logic to your search and rank specific brands and products higher or lower in the results.
Do you want to highlight a new addition to your catalogue or a sale on certain items? Whatever the logic, we can build it into your engine.

Automatically boosts by

New arrivals
Campaigns
Business objectives
Offers
Seasonality

Content search

Make your site search limitless

Loop54’s search engine includes an extra search index, dedicated to content search across your eCommerce business. Let your interested shoppers search for things other than products.

Enables site-wide search for blogs, articles, video, and more – custom to your e-business
Separates the results for searching content from your site’s product listings
Ranks results by relevance to streamline user experience