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Autocomplete

Guide shoppers with search autocomplete

Autocomplete suggestions help visitors to use correct terminology, to avoid typos and to refine their search. Poorly implemented or non-existant autocomplete can lead visitors on a detour, or worse yet, to completely abandon their search. 

Search autocomplete - à la Amazon

When it comes to autocomplete, we've taken a page from Amazon's playbook. Autocomplete suggestions are populated automatically by the visitors' own words, and are auto-sorted based on popularity and the conversion rate of different suggestions.
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The benefits of search autocomplete

Helping the user spend less time on typing is a good thing. But a great autocomplete experience is about much more than that – not least driving additional sales and improving conversion rates. Key benefits include:

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Exploration – helps the visitor find alternatives, or additional items they hadn’t previously considered
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Campaigns – boosts specific products within relevant autocomplete suggestions
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Reassurance– confirms that the product is available while also providing a useful shortcut to the right page
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Spelling- automatically correct misspellings and suggest query alternatives

API documentation

Learn how our engines handle autocomplete. Follow best practice and code examples.

Design a great autocomplete experience

Successful autocomplete experiences are born from relevant query suggestions and frictionless design. While we take care of the relevancy, you ensure the design. Get started by following our design guidelines, which include:

  • 8 tips for designing autocomplete
  • 11 tips for designing facets & filters
  • 6 tips for loading products
  • 11 tips for designing a search box

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Succeed like so many others

68%
Increased revenue from search
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70%
Reduced search exits
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16%
Increased online revenues
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Get started

Watch a general demo, or send us your product feed and we'll customise it.